Dynamics 365 Customer Service Enterprise Admin

Capabilities

1

Underlying services

10

Audience

Commercial

Type

Suite

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What this plan gives you 1 capabilities

Business applications (Dynamics 365)

Dynamics 365 (business applications) Dynamics 365 business apps — Sales, Service, Finance, Business Central and related.

Show the 10 underlying service plans (Microsoft's raw identifiers)

Service (friendly)	Internal name	Capability
Customer Voice for Dynamics 365 vTrial	CUSTOMER_VOICE_DYN365_VIRAL_TRIAL	—
Dynamics 365 Customer Service Digital Messaging add-on	DYN365_CS_MESSAGING_TPS	Dynamics 365 (business applications)
Dynamics 365 Customer Service Insights for CS Enterprise	D365_CSI_EMBED_CSEnterprise	Dynamics 365 (business applications)
Dynamics 365 for Customer Service	DYN365_ENTERPRISE_CUSTOMER_SERVICE	Dynamics 365 (business applications)
Dynamics 365 for Customer Service Voice Add-in	DYN365_CS_VOICE	Dynamics 365 (business applications)
Exchange Foundation	EXCHANGE_S_FOUNDATION	—
Power Apps for Dynamics 365	POWERAPPS_DYN_APPS	Dynamics 365 (business applications)
Power Automate for Dynamics 365	FLOW_DYN_APPS	Dynamics 365 (business applications)
Power Virtual Agents for Customer Service Voice	POWER_VIRTUAL_AGENTS_D365_CS_VOICE	Dynamics 365 (business applications)
Power Virtual Agents for Digital Messaging	POWER_VIRTUAL_AGENTS_D365_CS_MESSAGING	Dynamics 365 (business applications)